Simplifying complex financial workflows into a secure and intuitive user experience.
The Challenge
(01)
Cohesive Interface
Design a cohesive interface for familiar and unfamiliar users
Seamless & Linear Experience
(03)
Provide a seamless & linear banking experience
Minimalistic UI
(02)
Create a minimalistic UI considering that the banking process itself might be complicated for the users
As the global corporate service of Hana Bank, a leading financial institution in Korea, CMSiNet offers integrated multi-currency solutions. The goal was to redesign the UI/UX to ensure reliability and security, facilitating more efficient financial transactions for corporate users worldwide.
Project Overview
CMS iNet
Redesigning a multi-currency transaction app for corporate users.
My Role
UX Designer
Project
A UX/UI redesign of a global banking platform for corporate clients.
Solution 1
A familiar experience
Avoid creating a completely different app.The reason for updating the app is not only to attract new users, but also to enhance the usability for existing users. Therefore, we have created an experience of familiarity with newness for existing users as well.
Takeaways
Make it work within the limitations
This project was an update of an existing app in a short period of time, rather than a new app development.This presented many limitations and restrictions that hindered the freedom to apply various ideas.
However, it was a valuable experience to accept the reality that designers cannot always fullfill their ideal visionfor a project and to work within the given constraints while considering the clients' situation.
Solution 2
Make it easy & simple
Korean banking services have complex security systems.Depending on the user, there can be an average of two, or even four login methods.
We aim to create a login page UI that makes the first contact between the user and the service enjoyable by simplifying the login process.
In addition, there are numerous transfers and approvals involved in banking operations for companies.Therefore, the notification box is as important as a personal assistant.
We aim to improve the UI of the notification box, which has high user needs, to further simplify and aid users in completing their tasks.
Solution 3
Straight from one stage to another
Due to the complexity of corporate banking, the procedures are longer, require more inputs, and involve more checks than personal banking.Therefore, we aim to reduce the manual input by the user by calling data, which will reduce the user's psychological pressure and create a seamless journey from start to finish without any obstacles.